Managed Services

When you need more than you can handle, be it for a year or a day, ZTransform can help. Managed Services bring cost relief, schedule benefits, and performance upside you may not achieve on your own with the resources you have on hand. This is fast becoming a method of satisfying the dynamic resource loads many businesses face. Let us build a sustained support model that works for you. We offer all-inclusive and modular managed services options.

 

Dynamic business requires dynamic support

ALL-INCLUSIVE  Managed Services

Zero Limits provides a pool of diversely-skilled technical, operational, and administrative resources PLUS a comprehensive technology warranty to ensure your systems are optimized to support your ongoing operation.

At ZTransform, we believe our Zero Limits plan is the best method to maintain your technical systems without the high cost and heavy effort associated with the hiring and training of multiple, skilled staff members, plus the administration of individual manufacturer support contracts. 

With Zero Limits, you can be confident that ZTransform’s trained and certified personnel will be available when required, and your technology will be protected throughout the life of the plan, for one affordable and deterministic annual fee.

Managed Services E

Tech Support

  • Phone & Email Support
  • 24/7 Online Ticketing System
  • Real-Time Technical Support
  • Activity Scheduling
  • Status Updates & Reporting

Maintenance

  • Semi-Annual Health Checks
  • Emergency On-Site Service
  • Post-Maintenance Interop Qualification
  • Software Upgrades & Patches
  • Scheduled Repairs and Updates

Training

  • Online Knowledgebase
  • Scheduled Operations Training
  • Scheduled Technical Training
  • Quick-Hit Tips & Tricks
  • Manufacturer Paid Training

Technology

  • Equipment Repair and Replacement
  • Software Updates & Patches
  • Asset Inventory Maintenance

Customized support for specific needs

MODULAR Managed Services

Don’t need all-inclusive coverage? The Zero Limits modules can be mixed to create a custom-tailored managed service plan that covers only what you need, when you need it most. We can customize the plan to account for seasonal activity and scheduled events. Need crewing resources for your special events? We can add that to your plan – with or without a Zero Limits contract.

Contact us today to learn more about how a tailored plan can work to your advantage.

The Latest

News

Latest news

ZTransform Hires Senior Program Manager with Big Brand Credentials

ZTransform, a leading technology solutions provider, has appointed Jim Butler to its newly created role of Senior Program Manager. The company’s rapid expansion is fueled by its growing customer base and its commitment to deliver practical and incredible media facilities, both large and small, across broadcast, corporate new media, sports venue, education, and government sectors.

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